Who we are
Our website address is: https://acselfdefense.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Refund Policy
**No refunds on group/private rates as the dates booked are set aside and unavailable to be booked by other students.
- Cancellations made more than 14 days prior to the scheduled class start time (EXCLUDING group/private rates) may choose between a full refund or a transfer of the class fee to a future scheduled class within one calendar year at no cost pending availability.
**STUDENTS that “NO SHOW” any FREE Course WILL be allowed to reschedule additional FREE course after paying a $5.00 ADMIN FEE.
*NO REFUNDS on Online Courses
*CLASSES MAY GET CANCELLED UP TO 7 DAYS BEFORE SCHEDULED DATE DUE TO ENROLLMENT MINIMUM NOT BEING MET AND/OR SEVERE WEATHER. IF YOU ARE FLYING IN, BOOK A REFUNDABLE FLIGHT! ALAMO CITY SELF DEFENSE WILL NOT COVER COST OF LOST FLIGHT/HOTELS. - Cancellations made less than 14 days prior to the scheduled class start time may transfer the class fee to a future scheduled class within 90 days at no cost pending availability but will not be eligible for a refund.
- Any no show with no call will result in no refund.
- Any no show with no call will result in a $35 rescheduling fee to cover admin costs and prepaid range fees. The rescheduled Class must be attended within 30 days of the missed class.
- Rescheduling is subject to availability.
*48 HOURS NOTICE is REQUIRED to reschedule WITHOUT $25 ADMIN fee. (any rescheduling within 48 hours will incur a $25 admin fee) - All class fees collected where the class was not attended by the payee will be forfeited after 90 days of the originally scheduled class.
- In cases where the class has been attended, there will be no refunds
*There will be a $25 admin fee for the second and all subsequent class reschedule Example: 1st reschedule (no cost, unless no show no call which will require $50 admin fee), 2nd reschedule is ($25 admin fee), 3rd and beyond requires the student to re-register for the class.
Weather cancellations, where the outdoor ranges are closed will be rescheduled according to earliest available date at no penalty to student – THere are NO REFUNDS due to weather cancellations